Assembly service included in orders >200€. + info here
MATTRESS PACK + PROTECTIVE COVER
The Emma Diamond Degree Hybrid Mattress was developed for very demanding and hot people. Measuring 27cm high, this is a mattress with layers of foam, pocket springs and double temperature regulation technology for restful sleep.
The PolarLuxe Cover with extra padding was developed with advanced heat-conducting fibers for a lasting cooling effect on the skin.
Diamond Degree Exclusive Foam with graphite particles, high thermal conductor to lower body temperature on its own and fall asleep faster and more soundly.
AeroFlex Pocket Springs are made from high carbon steel and individually pocketed, improving airflow and providing an optimal level of elasticity and resistance.
- Optimization of body temperature regulation throughout the night.
- High strain relief and motion isolation.
- Extra padding for greater comfort.
100 night trial and guarantee
100 night trial
You can't know if the Emma is the mattress for you without trying it in the comfort of your own home.
Receive your Emma at home, remove her from the box, place her on your bed and try her out. From the day of delivery, you can use Emma for 100 nights. If you do not adapt, please contactajuda@colchaoemma.pt or by phone 308812425. We will refund your money in full at no additional cost.
The Emma Original guarantee
All mattresses produced by Emma have a 10-year warranty, this warranty covers the stability, durability and core of the mattress. This guarantee is valid from the date you receive your Emma mattress for up to 10 years of use within Emma's terms and conditions.
If you have a problem with your mattress and wish to activate your warranty, please contactajuda@colchaoemma.pt and send us a photo of your mattress with the anomaly you found or the affected part of the product, we will then send you a new product ASAP.
The warranty covers:
- Cracks and deformations in the foam that may be the result of packaging.
- Defects in the seams or closures of the cover.
For the mattress to return to its original shape, you will have to wait 5 hours. If you cannot open the box upon delivery, you can store your mattress in its original packaging and vacuum-packed for up to 4 weeks.
DELIVERY AND ASSEMBLY
Deliveries and assembly in mainland Portugal.
Shipping costs calculated in the shopping cart, depending on the location and deadlines selected.
The delivery service includes assembly* through a Cabeceiras.pt team.
SHIPPING AND DELIVERY TIMES
Delivery times available for mainland Portugal:
Porto District
- Up to 5 business days
- Up to 20 business days
Lisbon District
- Up to 10 business days
- Up to 30 business days
Rest of the country:
- Between 2-4 weeks
- Up to 30 business days
Due to the characteristics of each product, deadlines may change.
If you have any questions or for specific dates, please contact us on: 255 094 929
Detailed information here .
RETURNS
You can return any standard product* within 14 days of the order delivery date. Personalized products have their own conditions. Find out more here
Lisbon - Contacts and Location
Sintra - Contacts and Location
Almada - Contacts and Location
Matosinhos - Contacts and Location
Paredes (central services and production) - Contacts and Location